While online institutions compete for competition among students and accreditation agencies that take a closer look at the quality of online courses, it is increasingly important for online trainers to make sure they are beyond the expectations of their organization.

Students also expect more of their courses online. While most of us know the importance of treating students by name in the discussion board and providing students with substantive feedback on tasks, there are many things we can do.

In this article, I identify 10 online educational hints that may be less well known but can lead to a more positive experience for both professor and student.

  1. Communicate information using multiple channels –

If you have important information to transfer to students, do not use only one channel, and use only multiple files. For example, instead of posting information in the Ads area, in the Comments area only, or by email only, include the information in all three of these places.

  1. Email Account for Sync School on Phone –

Contact your organization’s Help Desk for instructions on how to sync your school’s email account with your iPhone or Android. Receiving email in multiple locations will not only reduce the risk of losing messages, but will also allow you to address questions and concerns in a timely manner. Students are often surprised at the response time.

  1. Text –

If you can not reach a student by phone or email, try sending text messages! It’s hard to miss or ignore a text message. Also, students will appreciate the fact that they can send text messages to you if they have a quick question. My students have thanked me several times for being accessible this way.

  1. Create an Instagram account –

Use social media to stimulate and exchange information with students. Create an Instagram page only for students to include motivational quotes, memes, reminders, tips, etc.

  1. Keep an ongoing list of resources for inclusion in the notes – compile a list of useful resources to send to students struggling in certain areas. For example, if a student sends a paper explaining that he does not know how to use commas, do not just point to the error, but you can go back to the resource list and include the appropriate resource in your comments.

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